سياسة الإبلاغ عن المخالفات
الإصدار: 2026-07-19-v2This سياسة الإبلاغ عن المخالفات encourages reporting of suspected fraud, harassment, safety violations, sanctions evasion, or other serious misconduct connected to the UIGOL casting and production marketplace platform ("المنصة"). UIGOL protects good-faith reporters from retaliation to the fullest extent permitted by law.
أولاً: Purpose and Scope
1. Policy Objective
Enable confidential reporting of conduct that may harm users, violate law, or breach المنصة policies.
2. Covered Concerns
Reports may include financial fraud, circumvention, identity theft, child safety risks, corruption, or data breaches.
3. Covered Persons
المواهب, hiring parties, employees of partners, and third-party vendors may use this policy.
4. Good Faith Requirement
Reports must be made with reasonable belief of truth; knowingly false accusations may lead to sanctions.
ثانياً: Reporting Channels
1. Compliance Inbox
Questions, reports, or formal notices relating to this document may be submitted through the dedicated whistleblower email and encrypted web form referenced in the Legal Center. UIGOL will acknowledge receipt of substantive compliance inquiries within a reasonable period and may request additional information necessary to investigate or respond.
2. Escalation
Urgent physical safety matters should simultaneously be reported to local authorities.
3. Identity Protection
Confidentiality of reporter identity is maintained on a need-to-know basis during investigations.
4. Anonymous Submissions
Anonymous reports are accepted where lawful; follow-up may require additional contact details.
ثالثاً: Intake and Investigation Process
1. Acknowledgment
Substantive reports receive acknowledgment within ten (10) business days where contact information is provided.
2. Triage
Reports are classified by severity and assigned to compliance, security, or legal reviewers.
3. Investigation Steps
Investigators may interview parties, review logs, الضمان records, and messaging metadata per سياسة الخصوصية.
4. Closure
Reporters may receive general outcome notification subject to privacy and legal constraints.
رابعاً: Anti-Retaliation Protections
1. Prohibited Retaliation
Termination, payment withholding, harassment, or blacklisting in response to good-faith reporting is forbidden.
2. المنصة Enforcement
Retaliatory conduct may result in immediate account suspension.
3. Remedies
UIGOL may restore access, release withheld funds, or apply other remedies when retaliation is confirmed.
4. External Rights
Whistleblowers retain rights to report to government authorities where applicable law permits.
خامساً: Cooperation With Authorities
1. Legal Requests
UIGOL cooperates with lawful requests from UAE and international regulators.
2. Preservation
Relevant records are preserved when investigations or legal proceedings are anticipated.
3. No Obstruction
Users must not destroy evidence or intimidate witnesses.
4. Sanctions Reporting
Sanctions violations may be reported to competent financial intelligence units.
سادساً: Limitations and Updates
1. المنصة Boundaries
Except as expressly stated herein or in the شروط خدمة المنصة, UIGOL disclaims responsibility for internal HR matters of unrelated companies not using the المنصة. Nothing in this document creates a partnership, joint venture, agency, fiduciary, or employment relationship unless explicitly agreed in a separate signed instrument.
2. False Reports
Bad-faith false reports may violate سياسة الاستخدام المقبول and applicable law.
3. Governing Law
تخضع هذه السياسة لقانون UAE.
4. Version
الإصدار الساري: 2026-07-19-v2.