الموافقة على التسويق والاتصالات

1. Consent Framework

Promotional communications rely on consent or soft opt-in where permitted by UAE law and applicable international marketing rules for your region.

2. Separation from Terms

Marketing consent is distinct from acceptance of شروط الخدمة, though signup flows may present both clearly.

3. Controller Identity

UIGOL entities identified in our Legal Entity page act as controllers for marketing data.

4. Language of Communications

Messages may be sent in your selected platform language where templates exist.

1. Transactional Messages

Account verification, الاتفاقية الذكية updates, payment receipts, security alerts, and policy changes are sent as necessary service messages without marketing consent.

2. Product Updates

Information about new features, tutorials, and platform improvements may be promotional depending on content.

3. Casting Highlights

With consent, we may send curated casting opportunities matching broad profile attributes.

• Email newsletters.
• Push notifications where enabled on device.
• In-app promotional banners.

4. Partner Offers

Occasionally we feature third-party tools or events relevant to production professionals. Sponsorship is disclosed.

5. SMS and WhatsApp

SMS or messaging-app campaigns, if introduced, require explicit separate consent and clear rates disclosure.

1. Signup Choices

Registration and account settings include checkboxes or toggles for marketing channels. Unchecked boxes mean no promotional email unless another valid basis applies.

2. Unsubscribe

Every marketing email includes an unsubscribe link. Push notifications can be disabled in device or app settings.

3. Granular Controls

Where available, preference centers let you choose categories such as casting alerts versus general news.

4. Processing Delay

Opt-out requests honored within ten business days; you may receive one final already-scheduled send.

5. Re-Consent After Long Inactivity

We may refresh consent for dormant marketing subscribers where required by law.

1. No Sale of Email Lists

We do not sell your email address to unrelated advertisers.

2. Service Providers

Email delivery vendors process contact data under contract and only for our instructions.

3. Co-Branded Campaigns

Partners in co-branded campaigns receive aggregated performance metrics, not your full profile, unless you separately consent.

4. Social Media Custom Audiences

Hashed email lists may be uploaded to platforms for lookalike campaigns only with consent and platform safeguards.

1. Consent Logs

We store timestamp, IP address, policy version, and channel selections evidencing consent.

2. Withdrawal Logs

Unsubscribe events are recorded to prevent accidental re-subscription.

3. Retention of Marketing Data

Suppression lists may be retained after account deletion to honor opt-out permanently.

4. Audit Requests

Enterprise partners may request evidence of consent for joint campaigns under NDA.

1. Questions

Contact [email protected] for marketing preference assistance.

2. Minors

We do not send promotional messages to accounts identified as minors without guardian consent.

3. Policy Updates

Material changes to this Policy are published with a new version identifier.

4. Complaints

You may lodge complaints with relevant data protection authorities where applicable.

5. Transactional Override

Legal or security notices may still be sent even when marketing is opted out.